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> How do I cancel my subscription through iTunes, Google Play or Amazon?

You can cancel your subscription (including free trials) at any time. Subscriptions are automatically billed according to the period stated upon purchase (weekly/monthly/annually). The cancellation steps vary depending on who your subscription is billed through (see steps below). If you can not remember where you originally subscribed from please visit www.cleeng.com, login using your email and the password you created when purchasing the subscription. Once you have logged in, you will see your ‘Cleeng’ Library with your purchase history, select the “Subscriptions” tab, and you will be able to see where you made your purchase from.

 

To cancel your subscription billed through Apple iTunes

Your subscription auto-renews each month and is managed through iTunes. You can cancel your subscription from your iPhone, iPad, iPod touch, or your computer.

IPHONE, IPAD, OR IPOD TOUCH

  1. Open Settings, and then tap iTunes & App Store.
  2. Tap your Apple ID at the top.
  3. Tap View Apple ID and sign in if prompted.
  4. Tap Subscriptions.
  5. Find and tap the subscription you would like to cancel. If you don't see your subscription, make sure that you're signed in with the correct Apple ID.
  6. Choose Cancel Subscription (iOS 10) or turn off Automatic Renewal.

COMPUTER (USING ITUNES)

  1. Open iTunes and sign in with your Apple ID.
  2. From the menu bar along the top, choose Account > View My Account.
  3. Enter your password and choose View Account.
  4. On the Account Information page, scroll down to the Settings section.
  5. To the right of Subscriptions, choose Manage.
  6. Choose your subscription. If you don't see your subscription, make sure that you're signed in with the correct Apple ID.
  7. Choose Cancel Subscription (iOS 10) or turn off Automatic Renewal.

APPLE TV (4TH GENERATION)

  1. On your Apple TV, go to Settings > Accounts.
  2. Under Subscriptions, select Manage Subscriptions.
  3. Select your relevant subscription, and then choose Cancel Subscription.

 

For additional help, go to Apple Help: View, change, or cancel your subscriptions.

**Please note, Your membership or subscription might renew if you don't cancel your membership or subscription more than 24 hours before your renewal date.

  

Cancel your subscription billed through Amazon Appstore

You can cancel your subscription from your Kindle Fire tablet or your computer.

KINDLE FIRE TABLET

  1. On the Home screen, swipe down and then tap Apps.
  2. Tap Store.
  3. Open the menu and then tap Manage Subscriptions.
  4. Find the relevant subscription in your list.
  5. In the Actions menu, turn off auto-renewal.

COMPUTER

  1. Go to amazon.com/appstoresubscriptions.
  2. Find the relevant subscription in your list and turn off auto-renewal.

For additional help managing your subscription, go to Amazon Help: Manage your subscriptions.

 

Cancel your subscription billed through Google Play

You can cancel your subscription on your Android phone or tablet, or on your computer.

ANDROID TABLET OR PHONE

  1. Open the Play Store app on your phone or tablet.
  2. Tap the Menu button (three horizontal lines), Account > Subscriptions.
  3. Find the relevant subscription in your list, and then tap Cancel.

COMPUTER

  1. Go to play.google.com/store/account.
  2. Find the relevant subscription in your list.
  3. Choose Cancel Subscription.

 

You'll receive an email from Google Play confirming the cancellation. For additional help, go to Cancel or change a subscription on Google Play.